How to Choose the Right System for Your Business
There's a lot to consider when choosing the right POS system.
To make things easier, I've broken it down into the following 4 questions.
1
Desktop Based or Tablet Based?
If you are short on bench space, I recommend a tablet based option because of its mobility.
Tablet based options are best suited for businesses such as food trucks, coffee carts & small clothing shops.
However, tablets generally have smaller screens and are more fragile compared to a desktop based system.
If you are a more traditional business like a restaurant, café or grocery store, I recommend a desktop based option because of the bigger screen size and durability.
Desktop systems end up being slightly more expensive than the tablets upfront.
But the software plays a key part in your long term cost.
2
What Software Features do I need?
The basic features that every business needs are:
- Customer Bills
- Kitchen Orders (for hospitality)
- End of Day reporting
Almost all software that is on the market can do this. The price for basic software ranges from $0 - $25/mo.
However, some people need more advanced features that may be worth considering.
- EFTPOS Integration
- Accounting Software Integration (Xerox, MYOB etc.)
- Staff Clock in, Clock out
- Online reporting on your Phone
- Other app integrations
These features often require a cloud based software which ranges from $50-$120/mo.
3
Brand New or Second Hand?
You can find really old hardware that is super cheap but I don't always recommend this due to the following two reasons:
- 1The hardware needs to be tested by someone experienced
- 2The hardware may not be compatible with the software you need to use
Your best bet is always looking for second hand systems that are less than 3-5 years old.
You also need to make sure it's properly tested.
The advantage of getting a brand new system is that you have a longer warranty for peace of mind.
However, new POS systems are a bit on the pricier end starting at $1,500.
If you have the budget, it is definitely worth investing in a new system as a long term solution.
But if you're tight on a budget and are looking more short-term, a tested second hand system is a good cost effective solution starting at $850.
4
Why do I actually need a POS System?
This is really the first question we should be asking ourselves.
But not many people give it a proper thought.
Why does my business need a POS System?
Answering this question can help you decide how many features you need in your POS System.
When I asked businesses we've worked with, these are the reasons they gave me:
So I can take orders more quickly
Because my staff makes mistakes with bill calculations
To manage queues at my café during the lunch time rush
So the chef stops yelling at messy handwritten orders
To keep a track of all cash and credit transactions coming in
So I don't have to manually calculate my end of day takings
So I know which items I'm selling more or less of
When you know 'why' you want to get a pos system, it will make it easier to know exactly which features you need for your business.
Bottom Line
Before deciding the hardware and software, it's important to ask yourself 'why' your business needs a POS system.
This will help you decide on all the different features you'll end up needing.
It's also best to talk to someone who's experienced and can guide you through the process.
If you would like more advice or want to look at our range, feel free to call me on 0404 286 888 or leave me a message below!
- Kern